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Omnichannel Sales Journey Optimisation

Conversion-optimisation projects delivering improvements across your omnichannel sales journeys

Flexibility to run as a:

Typical projects include:

  • Conversion optimisation

  • CX user behaviour and journey mapping

  • UX / UI design

  • User testing

  • Data analysis and insights

  • A/B Testing

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Typical activities:

  • Plan and deliver Proofs of Concept

  • Engage and educate stakeholders and staff

  • Benchmark competitors/market

  • Bring best practice and innovations

  • Develop and implement an ongoing optimisation strategy

  • Create and embed planning and reporting framework

  • Create technology roadmaps
    Create CX strategy roadmaps

  • Evaluate and improve sales journeys and the customer experience in general

  • Provide ongoing direction and means to measure the effectiveness of CX

  • Perform CX evaluations and audits of digital products and services

  • Using data insights, identify, describe and prioritise improvements

  • Plan delivery and implement

  • Test, evaluate, repeat

  • Facilitate UX-design activities and projects
     

Why work with Auto Zebra?

Experienced senior team

We have provided online services to leading retailers and car manufacturers for over 20 years, delivering benchmark eCommerce projects and market leading strategies.

 

Best strategic partners

We are a consortium of exceptional partners acting as one, eliminating the need for multiple tenders and time consuming agency management.

Omnichannel view

We have a view across all online and offline interactions. We understand how a customer shops and offer tactical solutions, delivered in the wider context.

 

Retained knowledge and IP

We will grow your sales in parallel with empowering you for the future. Developing your proposition at your pace while you retain the knowledge, skills and IP to move forward.